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Privacy Policy

Privacy Policy

Our Commitment to Your Privacy

At unityescaperooms.com, we are committed to protecting the privacy of our users, in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

This Privacy Policy outlines how we collect, use, and disclose information through our website and services that incorporate third-party services such as Netlify, Google Analytics, Microsoft Clarity, New Relic, and Brevo.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Data Collection

Contact Form

We collect personal information through our contact forms, including your name, email address or phone number, to respond to your inquiries. Any information submitted via our contact forms is collected by Netlify.


We collect personal information such as email addresses when subscribing to our newsletter. We use Brevo to manage our subscriber lists and send marketing and newsletter emails. You may unsubscribe at any time.


Resova is a third-party service that we use to manage and process bookings. Resova collects customer information to process payments, confirm bookings, and provide customer support. All payment information is collected and handled by Resova. Our website does not directly collect any payment information.

Learn more about Resova Privacy Policy.


When making in-person transactions, we leverage Clover's Terminal Payment Processing. Any payment information is securely handled by Clover and we do not directly collect or store any payment information.

Learn more about Clover's Privacy Policy.


We use Netlify as our hosting provider to host our website and process form submissions. Netlify collects technical data such as IP address and browser type to ensure the security and functionality of our website.

Learn more about Netlify Policy.

Google Analytics

We use Google Analytics to collect data on website traffic and usage. This data includes information such as the number of visitors, their geographic location, device type, and pages viewed. Google Analytics uses cookies to collect this data. Users can opt-out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

Learn more about Google Analytics Privacy and Google Analytics Cookies.

To learn more about, or opt-out of Google Analytics Cookies, see our Cookie Policy.

Microsoft Clarity

We use Microsoft Clarity to collect data on website user behavior and performance. This data includes information such as mouse clicks, scrolls, and page load time. Microsoft Clarity uses JavaScript to collect this data.

Learn more about Microsoft Clarity Terms.

To learn more about, or opt-out of Clarity Cookies, see our Cookie Policy.

New Relic

We use New Relic to collect data on the performance of our website and services. This data includes information such as page load times, server response times, and error rates.

Learn more about New Relic Privacy and New Relic Cookies.

We may use Amazon Affiliate links on our website. When users click on these links and make a purchase, we may earn a commission from Amazon. This data includes information such as the products purchased and the amount spent.


We use Brevo as our email marketing platform. By subscribing to our newsletter, you agree that the personal data you provided will be transferred to Brevo for processing in accordance with Brevo's Privacy Policy. You may unsubscribe at any time.

Data Use

The data collected through these third-party services is used to respond to your inquiries, improve our website and services, understand user behavior and performance, and to diagnose and fix technical issues. We do not sell, trade, or otherwise transfer this data to outside parties.

Data Retention

The data collected through our contact form is retained indefinitely. The data collected through these third-party services is retained in accordance with their respective privacy policies and retention periods.

Your Rights under the GDPR and CCPA

Under the GDPR, you have the right to access, rectify, erase, restrict, and object to the processing of your personal data.

Under the CCPA, you have the right to know what personal information we collect about you, the right to request that your personal information be deleted, and the right to opt-out of the sale of your personal information.

To exercise these rights, please contact us.

Children's Information

We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Please see our detailed Cookie Policy for more details about our use of cookies.

Your Choices

You can control the data collected by these third-party services by using the opt-out options provided by each service.

Changes to This Privacy Policy

This policy may be updated from time to time. Any changes will be reflected on this page, so please check back periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.